Forum Discussion
Outlook profile for another mailbox - Full Access
I am running Outlook Version 1708 (Build 8431.2079) with Exchange Online mailboxes and unable to create a new profile for a mailbox that I have full access to. Here are the steps I am following whi...
Oh wait, you meant new profile. I tested by adding the shared mailbox in an existing profile, that part worked fine. Creating a New profile fails indeed, I never get prompted for creds. I tried changing the account type and Outlook then complained about the lack of license, but never asked me for creds...
Nino_Bilic is this a known issue?
This appears to be partially fixed. I updated my Office bits to 8431.2094 and I can create a profile from Outlook if I set Outlook to prompt for profile from Control Panel>Mail. If I try to create the profile from Control Panel>Mail it fails.
Apparently the creation of new profile from the Control panel snappin is a known issue.