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MikeNatividad's avatar
MikeNatividad
Copper Contributor
Nov 23, 2021

Outlook on the web - Move to and Archive functions do not work on search results

Hi all. There appears to be a problem with the "Move to" and "Archive" functions on Outlook on the web, which started occurring about two days ago. They work fine when I move or archive emails from the default view on the Inbox or any other folder. However, when I make a particular search, nothing happens when I try to move or archive emails that are yielded as search results. I have already done the following, but the issue still persists:

  • Logged out and back in of my Office account
  • Switched browsers
  • Switched computers

 

  • acresurvey's avatar
    acresurvey
    Copper Contributor

    MikeNatividad 

     

    I've been having the same problem in Outlook for the past few days.  I tried a few work arounds but can seem to move any messages to other folders.

  • scottebarnett's avatar
    scottebarnett
    Copper Contributor
    Hello! I am having this same problem. This is frustrating. I would like to report this through whatever bug-report channels there are. I see that there's not yet an Outlook option at the new Feedback Portal. Has anyone found where to report this? I'd be happy to report this or upvote a previous report. Thank you.
  • scottebarnett's avatar
    scottebarnett
    Copper Contributor
    It appears that this problem is fixed. I'm again able to move messages to folders and to archive messages from search results.
    • acresurvey's avatar
      acresurvey
      Copper Contributor
      I agree, scottebarnett, it seems to be functioning properly now.

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