Forum Discussion
MikeNatividad
Nov 23, 2021Copper Contributor
Outlook on the web - Move to and Archive functions do not work on search results
Hi all. There appears to be a problem with the "Move to" and "Archive" functions on Outlook on the web, which started occurring about two days ago. They work fine when I move or archive emails from the default view on the Inbox or any other folder. However, when I make a particular search, nothing happens when I try to move or archive emails that are yielded as search results. I have already done the following, but the issue still persists:
- Logged out and back in of my Office account
- Switched browsers
- Switched computers
- acresurveyCopper Contributor
I've been having the same problem in Outlook for the past few days. I tried a few work arounds but can seem to move any messages to other folders.
- David-_ManchesterCopper Contributor
acresurvey I have the same problem in the last few days.
- acresurveyCopper Contributor
- scottebarnettCopper ContributorHello! I am having this same problem. This is frustrating. I would like to report this through whatever bug-report channels there are. I see that there's not yet an Outlook option at the new Feedback Portal. Has anyone found where to report this? I'd be happy to report this or upvote a previous report. Thank you.
- scottebarnettCopper ContributorIt appears that this problem is fixed. I'm again able to move messages to folders and to archive messages from search results.
- acresurveyCopper ContributorI agree, scottebarnett, it seems to be functioning properly now.