Forum Discussion
Outlook not removing junk emails from one sender
This is quite common with Microsoft Outlook 2016, where spammers change the sender address slightly, so blocking one won’t catch the next one.
Better would be to create a rule that filters by keywords or patterns (subject/body), or block the domain instead of just the email which is much more effective.
- bschmidt51Apr 24, 2026Copper Contributor
It didn't take long to test this. Unfortunately, the worst offender is sending 3 or 4 emails every day. Blocking just the domain (healthcarezz.com) didn't work.
Here's a list of what doesn't work: the native Outlook filter, adding either the full email address or just the domain to the blocked sender's list, creating a rule to move emails with either the first part of the address or the domain to the spam folder, creating a server-side (AOL/Yahoo) rule to do the same.
It seems crazy that this one sender is resistant to any technique that I've tried, while all of the other spammers' emails go to the spam folder either without any intervention on my part, or after I add them to the blocked senders list.
- bschmidt51Apr 24, 2026Copper Contributor
The sender address in this case is always exactly 'email address removed for privacy reasons' I created a rule, but it didn't help. I also created a server-side rule (on AOL/Yahoo), and that didn't help either.
I'm about to try blocking just the domain.