Forum Discussion
Outlook not removing junk emails from one sender
If it is from one specific sender, verify that it didn't land on the Safe Senders list by accident. Also, if there are other addresses on the To line, make sure these aren't marked as Safe Recipients.
If that isn't the case, you can also create an Inbox Rule to delete the message or to move it to your Junk Email folder;
File-> Manage Rules and Alerts
Not on the safe senders list, and I have no safe recipients. I created a rule, but it didn't help. I also created a server-side rule (on AOL/Yahoo), and that didn't help either.
The built-in Outlook filter does catch 80% of the spam, just not this one sender, and also it seems to miss a small number of new senders. Out of 40+ spam emails per day, 3 or 4 per day from this one sender, plus about 4 miscellaneous others, end up in my Inbox. I always mark them as Junk, but this one sender seems to be immune.
