Forum Discussion
Outlook not loading new emails
So here in my organization, we have some users that use outlook with an IMAP account configured. One user has dozens of thousands of emails and outlook just doesn't retrieve new emails but it can sti...
Create a new profile, but do not delete the other one, just leave it in case you need any local data (calendars, contacts). Once you add the account, the inbox should load current email first then older data. If it does not, then it could a few other things. Have you changed your security on the computer, AV/VPN?
A new profile without any other issues going on in the computer, should load the inbox current first, then older, then subfolders.