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LundbergA's avatar
LundbergA
Copper Contributor
Oct 10, 2024

Outlook New - Huge RAM consumption -> freezing

Starting from ca 2 weeks now, Outlook new consume huge amounts of RAM which always end up with a warning notification to restart the client and/or Outlook freezing.

 

This has happened multiple times per day this week alone.

I tried by clearing the cache, but it was not making any difference.

 

You have Microsoft Outlook Version 1.2024.1002.100 (Production).

Client Version is 20240927008.18.

WebView2 Version is 129.0.2792.79.

outlook for windows

1 Reply

  • Teresa_Cyrus's avatar
    Teresa_Cyrus
    MVP
    Oct 12, 2024

    LundbergA 

     

    I will share my experience; it may help you or others.

    I encountered similar performance issues last week. I have a relatively new Dell computer. For me, it was a Dell's Bios issue.  I received an email from Dell stating that I should update the Bios drivers immediately. Since then, my performance has improved. 

     

    If you find this information helpful, please mark it as the best response, which will assist others with the same question.

    /Teresa
    #traccreations4e 10/12/2024