Forum Discussion
Outlook Mobile App - Can't Send to Private Contact List
Jimmy Staffansson . . . the problem with what the Microsoft Outlook team has told you is that (as noted in my initial comments) "everything worked just fine on both iOS and Android until July 23, 2021 (after about 2 years+ of use with private contact list groups)." It's sad that we have to vote for a Feature Request in order to get them to make the app work like it already did at one point. But, ok, if that's what it takes. The odd thing is that not only did it used to work just fine, and then it stopped working, but about a year ago now it started working again out of the blue on Android device. Still won't work on the iOS though, and I have no idea why it started working on Android -- can't make any changes to the address book, but it will send to the private contact list groups again.
I can create a contact list in the Outlook Windows app. I can then open Outlook web and send to the contact list. At one point, the iOS and Android apps could see that contact list and select it (although I can't seem to do that now).
I don't need the list to appear in the local contacts of my phone, just for the Outlook app to get it from Exchange (like Outlook web can).
- Outlook uses MAPI to sync with exchange, not ActiveSync - contact lists have always synced. Mobile apps use ActiveSync or the newer Microsoft sync protocol - they don't support contact lists (aka contact groups or distribution lists).
Outlook on mac doesn't support contact groups - the legacy version does, if you use "on my computer" folders.I appreciate all of the explanations of why it DOESN'T work, but it doesn't change the fact that it SHOULD work. Distribution lists on an exchange server are core feature of Outlook, and have been for years. It shouldn't matter what device you're using. It's f**king ludicrous that a contact/distribution list created on the desktop is not accessible from a mobile device. The propeller heads at Microsoft are more than capable of solving this issue. They are simply choosing not to.
