Forum Discussion

Kate Bowling's avatar
Kate Bowling
Iron Contributor
Jan 29, 2020

Outlook meeting hyperlink issue

We very frequently save Outlook meetings as .ics files that we then upload in our targeted email tool to send out to our employees. We've recently noticed that if you include a hyperlink in the meeting details then save it as an .ics file, the saved file no longer retains the hyperlink and instead displays the full URL. Is anyone else experiencing this or know what's going on/how to fix it? Thanks. Screenshots attached.

  • Hi Kate Bowling,

     

    Which outlook version are you using ? Have your tried exploring the advance outlook setting.

    I have tested the same scenario as said below on my PC works on Outlook365 no issue. 

    Can you please attached one sample that .ics files

     

    Regards, Faraz Shaikh | MCT, MIE, MOS Master, Excel Expert | www.ExcelExciting.com

    If you find the above solution resolved your query don't forget mark as Official Answer.

     

    • Kate Bowling's avatar
      Kate Bowling
      Iron Contributor

      ExcelExcitingVersion 1808, Build 10730.20264

       

      It used to work just fine but we noticed several weeks ago it no longer retains formatting once saved.

       

      Attached new screenshots of how it looks in Outlook versus how it looks when I open the file I've saved to my desktop. Removes the hyperlink and the image. Attached the .ics file.

       

       

      • ExcelExciting's avatar
        ExcelExciting
        MVP

        Hi Kate Bowling 

         

        I feel your Email setting might be change to Plain Text, the meeting what you have shared with me work fine

         

        Try doing the following steps 

        1. File > Option > Trust Center >Trust Center Settings.

         

        2. Email Security > Read as Plain Text

        Uncheck the box if the same is checked “Read all standard mail in plain text” option.

         

        Hope this might be helpful.

         

        Regards, Faraz Shaikh | MCT, MIE, MOS Master, Excel Expert | www.ExcelExciting.com

        If you find the above solution resolved your query don't forget mark as Official Answer.

         

         

  • bartschmitt's avatar
    bartschmitt
    Copper Contributor
    Kate - I'm having the exact same issue. Did you ever find a resolution to this?
    • Kate Bowling's avatar
      Kate Bowling
      Iron Contributor
      we didnt do anything that i'm aware of, but it seemed to remedy itself after a while. it works as expected now.

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