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Outlook MacOS drops all attachments sending emails
This is impacting an increasing number of users for us - it's infuriating dealing with MS support on this. User adds attachments to an outbound email - either manually (from local disk) or by jus...
- So I happened across Incident EX637339.
Basically they've known about this for months, but the !@#$ support team have instead had me jumping through nonsense hoops instead ("can you install iOS admin app?" - seriously, that was their first recommended action).
The incompetence of the support team has been staggering.
Hi, consider testing some of what I have in mind.
1. Manually check what is the email size limit set to.
2. Start Outlook safe mode via run -> outlook.exe/safe and test then.
3. Try saving manually "save as draft" and then send.
4. Recent security update/firewall of some sort might interfer?
results might help to better understand the issue.
1. Manually check what is the email size limit set to.
2. Start Outlook safe mode via run -> outlook.exe/safe and test then.
3. Try saving manually "save as draft" and then send.
4. Recent security update/firewall of some sort might interfer?
results might help to better understand the issue.