Forum Discussion
Outlook iOS - focus profile regression
Is this a business environment and do you have local IT? Have you checked to see if there was a recent patch to Outlook that may have made this disappear? Is the email account on your iPhone is set up as POP or IMAP, or is it Outlook.com, Office 365 Business, or Exchange 2016? Some other iOS 16.1.2 issues also discussed wildly in reddit. Go there to find a fix.
For me this is both: I am using a personal outlook.com account and I have an M365 account attached to Outlook for iOS. In this situation, I am an Exchange and Office Administrator for my corporate account and can verify that this issue is not driven by Exchange policy enforcement, etc.
This particular issue is product issue with the Outlook for iOS client. The affected version is 4.2245.0
Updating to the latest version of iOS does not resolve the issue.
There is no fix listed on Reddit, MS Forums and no resolution is being provided by Outlook Support. I have opened a case as well and there is no further response beyond uploading screen shots.
Again, the exact problem is: Outlook for iOS no longer appears in iOS Focus modes as an app that can be filtered by Focus profile.
In iOS settings, after clicking add filter in iOS settings there was an option to select “Work” or “Personal”, but now it is gone. You set up what email accounts are attached to “Work” or “Personal” in the outlook for iOS app itself. The bug is the application’s iOS settings.
