Forum Discussion
hywelgyles
Dec 01, 2022Copper Contributor
Outlook iOS - focus profile regression
When I first upgraded to iOS 16 I got a focus filter option when setting up iOS focus' for Microsoft outlook. This was amazing and possibly the single best development for me in making my life livabl...
TerryGrey
Dec 05, 2022Copper Contributor
Is this a business environment and do you have local IT? Have you checked to see if there was a recent patch to Outlook that may have made this disappear? Is the email account on your iPhone is set up as POP or IMAP, or is it Outlook.com, Office 365 Business, or Exchange 2016? Some other iOS 16.1.2 issues also discussed wildly in reddit. Go there to find a fix.
hywelgyles
Dec 05, 2022Copper Contributor
TerryGrey apologies for the negative tone on this - but I don't want to leave the thread looking like there was a solution suggested.
The only reddit search results are this: (1) Focus mode filter for Outlook : ios (reddit.com) which has no solutions, and the page you linked actually did not even mention focus mode problems, and this: (1) iOS Focus Profiles Bug : Outlook (reddit.com)
I'm super glad you're here trying to help, but your answer, unfortunately did not contain anything relevant to the verified problem in the thread.
If I am mistaken and you actually have a link to somewhere where the missing focus filter preferences item for Outlook has been fixed on Iphone iOS 16.1.2 then I would be very happy to be corrected.
By the nature of the problem it' is multiple e-mail accounts (that's how focus filters work) - so it's related to a personal Outlook.com account, a business O365 account and corporate and personal gmail accounts, and it _used_ to work. But now doesn't.