Forum Discussion

bprater's avatar
bprater
Copper Contributor
May 17, 2019

Outlook iOS - Emails available offline ?

Hi all,   Is there a setting within the iOS that we can set how much email is available when offline, it seems that I can never open attachments when offline and that the main Inbox folder only dat...
outlook for ios
Chris_Soma's avatar
Chris_Soma
Copper Contributor
Nov 20, 2019

Please vote here for offline mode:
https://outlook.uservoice.com/forums/293349-outlook-for-ios/suggestions/8685766-offline-support

bprater I have checked all configuration options and can confirm that there is definitely NOT any offline option for iOS Outlook.
 The new Office Beta for iOS that came out this month also makes NO change to this.

I also checked all back-end configuration that IT admins have (including MDM profiles) and there is no such option to set "offline download/cache" like you can with ActiveSync (the old Apple Mail).

This means currently, your only option is to go back to using the Apple iOS mail app via exchange.

LUMAT1430's avatar
LUMAT1430
Copper Contributor
Feb 07, 2020

is there any update on this function? 

  • pkosiolcc's avatar
    pkosiolcc
    Copper Contributor
    Oct 06, 2020
    I have just tested this feature and it works just fine. When my iPhone is set to flightmode I can still write mails and view mails older than a week.

    There must be an offline cache somewhere on the iPhone.

    Regards
    pkosiol@cc