Forum Discussion
Outlook for Windows
Hi - I would appreciate some help if possible.
I have been using Microsoft Outlook for many years but have now had to start using Outlook for Windows for my Outlook e-mail account as MS Outlook no longer supports it.
Microsoft Outlook gave the option to add and delete fields such as 'From', 'Subject' 'Received' etc by right clicking and choosing 'Customize Current View'. I found this very useful as I added an 'Action' column where I could add reminders and comments for particular e-mails.
Is there a way I can do similar in Outlook for Windows as all it displays is 'From', 'Subject' and 'Received'.
When I right click in the row it just gives 'Sort Ascending', Sort Descending' or 'Change the View', which then gives just three options of 'Roomy', 'Cosy' or 'Compact'.
Grateful if anyone has some advice.
Regards
Malcolm
4 Replies
If you can't find Outlook Classic, you can down here https://support.microsoft.com/en-us/office/you-can-t-open-classic-outlook-on-a-new-windows-pc-5c94902b-31a5-4274-abb0-b07f4661edf5
Office sometimes doesn't come with Outlook Classic now and in 2024 it's not downloaded.
If there is a feature missing from the New Outlook that you really need, and you do not want to subscribe to a paid Microsoft 365 plan to get Classic Outlook, then you might want to consider buying a license for Office Home & Business 2024.
https://www.microsoft.com/en-us/microsoft-365/p/office-home-business-2024/cfq7ttc0pbm7
This includes Outlook 2024. The latest version of the full featured, Classic, desktop, stand alone, perpetual license Outlook.
New Outlook for Windows does not support customizing Views.
>> using Outlook for Windows for my Outlook e-mail account as MS Outlook no longer supports it.
What version of Classic Outlook were you using?
What email account(s) are you using? Reply only with the email account domain (the part after the @). e.g. "outlook.com", "gmail.com". NOT your entire email address.1. Basic Fixes
Restart Outlook
Exit completely (Task Manager ends Outlook.exe) and reopen it
Repair Office
Control Panel > Programs and Features > select Microsoft 365
Click “Change” > “Quick Fix” > “Repair”
Restart your computer when done
2. Mail synchronization issues
Update Inbox manually
Press F9 to force synchronization
Rebuild Outlook data file
Close Outlook
Delete/rename the following files (rebuild automatically):
%localappdata%\Microsoft\Outlook\*.ost
Re-login to your account
3. Stuck/crashed interface
Safe Mode Startup
Press Win + R and type:
outlook.exe /safe
Test if it works (if it works then it may be a plugin conflict)
Disable hardware acceleration
File > Options > Advanced
Check “Disable hardware graphics acceleration”
Restart Outlook
4. Calendar/Meeting Issues
Reset Calendar View
Switch to the Calendar module
Right click Calendar > “View Settings” > “Reset View”
Check time zone settings
File > Options > Calendar
Ensure that the time zone is consistent with the system
5. Ultimate Solution
Create a new Outlook profile
Control Panel > Mail > Show Profiles
Click “Add” to create a new configuration
Set as default and restart Outlook
Completely reinstall Office
Use the official uninstall tool
Reinstall from office.com
