Forum Discussion

Paul_VC's avatar
Paul_VC
Steel Contributor
Oct 03, 2021

Outlook for PC does not store Calendar Overlay settings upon exit/restart

PROBLEM

  • Outlook for Windows does not store my Calendar Overlay settings upon exit/restart.

 

DESCRIPTION

  • In Outlook, I have two windows open. I set the first window to display my Mail accounts, and I set the second window to display my Calendars.

  • In the Calendar window, I show 3 separate calendars (one associated to my default calendar account, one contains my Outlook contacts' birthdays, and one contains an internet-based sports calendar I subscribe to).

  • I configured the display of these calendars using Outlook's Overlay feature, so that the second & third calendars are overlaid on the first one.

  • Now, when I exit Outlook, and open it again, the Overlay-settings in the separate window where I show my calendars are not restored by Outlook.

  • Only the default calendar has a checkmark next to it and is shown upon restarting Outlook.

  • I have to manually check the second and third calendar so as to display them.

  • And then I have to again manually overlay the second and third calendar onto the first calendar.

  • This happens every time I exit and restart Outlook.

 

SOLUTIONS TESTED

... but which did not solve it:

  • I have the latest version of Office: Version 2109 (Build 14430.20234 Click-to-Run)

  • I have "repaired" the Office installation.

  • Paul_VC's avatar
    Paul_VC
    Oct 09, 2021

    Meanwhile I have been in touch with Microsoft support. It's grown into a long chat conversation, but they were extremely helpful. Kudos to them.

    With their support, various steps were taken to diagnose and resolve this issue.

    What finally nailed it was in fact a sort of workaround: delete each calendar from Outlook by deleting its associated account, and adding back that account again. And same for internet calendars to which you are subscribed.

    • Paul_VC's avatar
      Paul_VC
      Steel Contributor
      Thanks for the tip. However, I'd like Microsoft to solve this issue, so that no workarounds are required.
    • Paul_VC's avatar
      Paul_VC
      Steel Contributor

      Meanwhile I have been in touch with Microsoft support. It's grown into a long chat conversation, but they were extremely helpful. Kudos to them.

      With their support, various steps were taken to diagnose and resolve this issue.

      What finally nailed it was in fact a sort of workaround: delete each calendar from Outlook by deleting its associated account, and adding back that account again. And same for internet calendars to which you are subscribed.

      • AlbertLewis's avatar
        AlbertLewis
        Copper Contributor

        Paul_VC This is a weirf solution... relies on outlook accounts for each calendar? (If i understood correctly). What happens if they are ical subscriptions not outlook account related? like holidays from calendarlabs.com....

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