Forum Discussion
Wizaaard
Feb 21, 2024Copper Contributor
Outlook for Mobile (Android?) - "Unable to update event" when trying to change appointment
We've received multiple tickets regarding the error in the subject. We have On-Prem Exchange 2016 but can't reproduce the error with an alternative Mail App (Standard GMail App. I've also found a p...
Steven_D2125
Feb 23, 2024Copper Contributor
Wizaaard if I'm not mistaken, my problem like this started when Samsung updated OneUI to V6 a couple of days ago. Did you perhaps have the same experience?
- WizaaardFeb 23, 2024Copper Contributor
Steven_D2125Actually I've updated my work phone to Samsung OneUI v6 on tuesday the 20th and got reeled in to test the behavior on the 21st. My colleagues phones got v6 a few weeks before me but we all don't/rarely manage appointments on our phones.
User reports stated that it was noticed on Monday the 19th and our users use mostly Samsung devices but Olaf_VH is on OnePlus so there may or may not be a link to the OS update.
I'll ask our MDM guy if he can find out if and when the devices were updated (or just ask the individual users or remote into their phones) but I sense a rabbit hole (: