Forum Discussion
Outlook for Android search issue
The toggle is not available on mine.This is the results I get
Hi Guys,
I have installed the Outlook app for Android and set up my Office 365 email account but my search functionality doesn't seem to work correctly.
When I'm searching, only contacts are appearing and the toggle from the first picture isn't available from my app.
I tried to search using the subject from one my mails and it's not appearing as well.
Any ideas? Thank you!
29 Replies
So it's Aug 2025, and IMAP Search and IMAP Sync for Outlook on Android still do not work at all...
Nothing, nada, zip.Search finds no emails at all.
And Sync continues to show emails in the Inbox that have been deleted on Outlook desktop, even after multiple refreshes.I have been reporting this for years via the Outlook for Android Support option, and all I get is either 'please explain the issue...', or, after stating the issue is already well known by Microsoft, as I have been reporting it for years, is a 'oh, Yeah, we know about those issues - keep your Outlook updated for the latest fixes...' response.
And NOTHING GET FIXED - for YEARS!!!
Absolutely appalling!
I was looking for a solution to the search functionality not working on my Outlook for Android app, which led me to this discussion. I have just found the solution by chance.. Every time I used the search function it always showed 'no results'. If I click on the down arrow next to the search function, the search default was to my hotmail email (microsoft email), which I rarely use, but it wouldn't let me change to one of my other email accounts. A get around it to click on the house icon for 'all accounts', and the search function worked! I hope this works for everyone else.
- It works for me.
Thanks very much. Thank You! This was my exact issue. 2 emails and search was pointing tov he one I rarely use. I reinstalled Outlook many times as suggested by other posts and search would work for a while and then stop working. That search target drop down option is not something I noticed before until you pointed it out.
You would think it would default to searching all email accounts or they would make that option more noticeable.
Thanks so much Suzanne!
- Thanks. You have reduced my hypertension a little bit.
We had the same issue with all of our work Android phones with Outlook app V3.0.2
Permanent Fix:
Simply uninstall the Outlook app from your Android phone,
Restart the phone,
Reinstall the Outlook app directly from Play Store,
Add the email account and login,
Let it sync for few minutes,
Try searching a keyword and it should work now. Raizel
ThinkPositiveOnly I tried that it didn't work
Jwwk281705 I've tried reinstalling my Outlook for Android, as suggested, but every search continues to return 'No results' - a big problem for Outlook useability on the move. Last year it used to work ok and I'm not aware of making any relevant changes. Any suggestions welcome!
Uninstalling, rebooting, and reinstalling made no difference. The search is only showing results from 2012 to 2015 more recent emails not showing.
It might take some time for the "All results" group to appear, initially you will only see the "contacts" one. Give it some time to load the results, or try a different query. For me it works fine on version 3.0.8.
