Forum Discussion
Outlook for Android Login Error
- Yes.
- The error is what I stated in my original post.
- As stated in the original post, Outlook for Android.
- G3
Hi,
Thanks for information.., As i came across i found that Office 365 G3 doesn't support MDM
but i don't have confirmation on this. so you can check the by yourself by signing in to OWA then "goto settings select office 365 then select my account there you can see your install status" refer the screenshot attached and the link too.
i have few more questions
1. is exchange server is hosted by your data-center or Microsoft. "if encase of exchange is managed by your data center then you need to check with exchange settings."
2. is auto discover is enabled in settings?
the reason you are facing login issue due to the "auto discovering certificate isuue"
http://dii.vermont.gov/sites/dii/files/PDF/Support/Office365FrequentlyAskedQuestions.pdf
- C_the_SMay 14, 2018Bronze Contributor
Sorry, but you didn't read my post carefully as your proposed solution has nothing to do with the issue.
Anyway, thanks for the attempt.
- Ravi kiranMay 15, 2018Brass Contributor
sorry to here that, Please refer the below links that may help..
1. Enroll your mobile device in Office 365
2. Set up Mobile Device Management (MDM) in Office 365
Autodiscover The Autodiscover service feature automatically configures Outlook to work with Exchange Online. Outlook users can receive their required profile settings directly from Exchange Online the first time they sign in with their email address and password. These settings automatically update the Outlook client with the information necessary to create and maintain the user's profile. An SSL certificate is required to use the Autodiscover service. This SSL certificate is limited to a single primary SSL domain.
Cached Exchange Mode The Cached Exchange Mode feature allows Outlook users to access local copies of their Exchange Online mailboxes when they are not connected to the Internet. Cached Exchange Mode retains a client-side copy of users’ Exchange mailboxes in Outlook and automatically synchronizes this copy with the email server. We recommend using Outlook in Cached Exchange Mode because it provides offline access and helps to provide a responsive user experience even when network conditions between the client and the server are not ideal.