Forum Discussion
Outlook for Android Login Error
Hi,
I have a few questions to ask you for the following scenarios.,
1. is she able to login to Outlook Web Access.
2. can you share the screenshot of the mobile error.
3. through which mobile app is she trying to connect office 365.
4. which office 365 subscription is she using.
Please reply to this post to give appropriate answer as earliest.
Regards.,
Kiran
- Yes.
- The error is what I stated in my original post.
- As stated in the original post, Outlook for Android.
- G3
Hi,
Thanks for information.., As i came across i found that Office 365 G3 doesn't support MDM
but i don't have confirmation on this. so you can check the by yourself by signing in to OWA then "goto settings select office 365 then select my account there you can see your install status" refer the screenshot attached and the link too.
i have few more questions
1. is exchange server is hosted by your data-center or Microsoft. "if encase of exchange is managed by your data center then you need to check with exchange settings."
2. is auto discover is enabled in settings?the reason you are facing login issue due to the "auto discovering certificate isuue"
http://dii.vermont.gov/sites/dii/files/PDF/Support/Office365FrequentlyAskedQuestions.pdf
Sorry, but you didn't read my post carefully as your proposed solution has nothing to do with the issue.
Anyway, thanks for the attempt.
