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nanmart's avatar
nanmart
Copper Contributor
May 23, 2020
Solved

Outlook emails go to Outlook.com instead of Outlook for Windows

Hi, I could use some tech help please. I do not use Outlook.com at all because I prefer my Outlook for windows. With that said, somehow my emails started going to Outlook.com and I cannot view them i...
outlook for windows
  • RobertSparnaaij's avatar
    RobertSparnaaij
    May 23, 2020

    nanmart 

    In what way do you have your Outlook.com account configured in Outlook for Windows?

    The recommended method is to configure it as an Exchange account. It will then fully sync your mailbox, including the Contacts and Calendar folders. All your data will then also remain available when using Outlook on the Web.

    For instructions to configure your Outlook.com account in Outlook for Windows see; Adding an Outlook.com account to Outlook 

RobertSparnaaij's avatar
RobertSparnaaij
MVP
May 23, 2020

nanmart 

In what way do you have your Outlook.com account configured in Outlook for Windows?

The recommended method is to configure it as an Exchange account. It will then fully sync your mailbox, including the Contacts and Calendar folders. All your data will then also remain available when using Outlook on the Web.

For instructions to configure your Outlook.com account in Outlook for Windows see; Adding an Outlook.com account to Outlook 

  • nanmart's avatar
    nanmart
    Copper Contributor
    May 23, 2020
    Thanks so much Robert! I did not configure Outlook and the information you provided is very helpful. You're the best!!!

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