Forum Discussion

Smurphette's avatar
Smurphette
Copper Contributor
Jun 15, 2026

Outlook doesn't work for 4th IMAP email addy

Okay, so the title was probably badly worded.  Ever since the new outlook, my 4th IMAP email address doesn't work - and it worked in the old outlook.  I have 4 IMAPs and 2 gmails I check through Outl...
outlook for windows
RobertSparnaaij's avatar
RobertSparnaaij
MVP
Jun 16, 2026

It's hard to suggest anything directly from the information provided.

Who is hosting this mailbox?
Do you perhaps have mulit-factor authentication enabled for this account? In that case, you may need to provide an app password instead of your regular password.

Smurphette's avatar
Smurphette
Copper Contributor
Jun 17, 2026

Thanks. It is my own domain, and one of my other email accounts is from the same domain and works. It is hosted with ionos. I don't have multi-factor on the problem account.

  • LisaHendrickson's avatar
    LisaHendrickson
    MVP
    Jun 20, 2026

    Try adding it manually through the mail app in the control panel in the profile, sometimes IMAP can be tricky using the auto setup when Outlook is open. 

    • DLBiblin's avatar
      DLBiblin
      Copper Contributor
      Jul 02, 2026

      I am having the same problem using Comcast.net email accounts on Outlook. All of a sudden everything that was working is no longer working. Two of the email accounts won't let me send email and one of them doesn't let me receive them. What should I do. I'm getting the same error message saying my password is wrong but I have updated the password and everything is correct.