Forum Discussion
Outlook crashing when sorting emails
- Sep 20, 2018
I've been advised by Symantec support to disable Outlook scanner add-in via policies. Also had to make additional setting so clients won't show an error about the disabled scanner. Now Outlook is not crashing anymore. Symantec reasoning was that this scanner is not needed as we already have main Auto-Protect module scanning everything, also the temp files when attachment is opened or saved.
First rule for happy admin life - leave monthly builds to other beta testes (I mean paying customers) :)
Although I'm not seeing this on my laptop that's on 10730.20088. Sorting a folder with 20000 works fine and is lightning fast, on From or any other column. Perhaps they've made some optimization to the sorting code and left few bugs in it...
Just to be on the safe side, have you tried reproducing the issue with Outlook running in safe mode?