Forum Discussion
Outlook.com Sync email -unable to looad these settings
I changed my Comcast password on Dec 19th because of the Xfinity breach. My outlook.live mail has not synced since. I chose mail settings and sync email to get to the account to change the password but all that i got was a page that said unable to load these settings. Please try again later. I also started an export as I have important information that I need. The export has been running for 10 days. The two are probably related.
- LeonPavesicSilver Contributor
1. Sync Email Problem: Here are some suggestions that may help:
- Attempt to access the settings using Incognito or InPrivate browsing.
- Consider trying a different browser.
- navigate to Settings > View all Outlook settings > Sync email to check and correct details for the connected account.
Settings >> Email >> Sync email --> Unable to load these settings. - Microsoft Community
2. Email Export Issue: Export processes can take up to 4 days, particularly for larger mailboxes. However, if your export has been running for 10 days, there might be an issue. Here are some steps to try:
- Ensure you have the latest version of Office applications installed.
- Check for Windows updates for your operating system.
- Try opening Outlook in safe mode to disable add-ins before attempting to export or backup email to an Outlook.pst file.
PST Export taking long time - Microsoft Community
Outlook.com stuck in "Export in progress" - Microsoft Community
Please click Mark as Best Response & Like if my post helped you to solve your issue.
This will help others to find the correct solution easily. It also closes the item.If the post was useful in other ways, please consider giving it Like.
Kindest regards,
Leon Pavesic
(LinkedIn) - tfpwiesenlivecomCopper Contributor
I am having the same problem. I had to change a password for a different account that gets forwarded to my outlook account. But due to the “sync email” setting not being available, I can’t update the setting and sync my email accounts. There is another Microsoft community thread about this issue here.
- younga3comcastnetCopper Contributor