Forum Discussion
Outlook.com Sync email - Unable to load these settings. Please try again later.
I finally got past the "Unable to load these settings. Please try again later" message, only to have all of the connected accounts disappear from web portal the next day!
I discovered this when I realized emails weren't downloading unless I had outlook desktop open (otherwise, nothing downloaded on mobile app or outlook.live). I have the same pop accounts added to desktop as well, so I assumed this had to do with Exchange and the connected pop accounts, suspecting all the grandfathered connections I had were now a generation past.
I depend on the mobile app too much, so I as a temporary solution I decided to suspend pop send/receive in outlook desktop and forward my pop accounts to my outlook exchange address. For a bit, that seemed to resolve things, and I was getting email even with outlook desktop closed.
But NEXT day I started getting duplicate (even triplicate) emails. That's when I realized (maybe?) the pop accounts were still connected with Exchange (perhaps?). I've spent days trying to sort everything out (I have upwards of two dozen email accounts to juggle). I tried everything I could and some things I couldn't (or shouldn't), I'd do-undo-redo, repeat, drink, repeat.
I've used outlook for over a quarter century (started as a toddler), but yeah, need to move on (tried once before, but, yeah... ).
Anyone have a similar outlook occurrence?
One asked for support to remove an account to get rid of the annoying email and they apparently removed all (not surprising to me), the other one updated passwords and deleted one account. As soon as he deleted the account, they all disappeared.
- KTLutzFeb 01, 2024Copper ContributorAll my connected accounts are also gone and I can't find a way to add them back to Outlook.
- sjrilyFeb 01, 2024Copper ContributorYou mean Outlook web or Outlook desktop?
- bullmoonJan 31, 2024Copper Contributor
Yes, I didn't delete anything - I just updated the password for the offending Comcast email account. Once I did, it claimed to sync.
- sjrilyJan 31, 2024Copper Contributor
That may be how my nightmare started - trying to reconnect a gmail account then poof!