Forum Discussion
Outlook.com Sync email - Unable to load these settings. Please try again later.
I am still seeing the same error message that you are seeing. But the fact that the sync email setting is starting to become available for some people indicates that at least Microsoft is working on the problem. Hopefully the rest of us don’t have to wait too much longer for it to be fixed.
- tfpwiesenlivecomJan 31, 2024Copper Contributor
Not sure. I’m still getting the same error message as before. I’m getting a little worried that it is starting to work for others, but not for me.
- Feb 01, 2024It can take several days for updates to roll out everywhere, so it's nothing to panic about, yet.
Try a private browser - if there is a caching problem, that will take care of it.- sjrilyFeb 01, 2024Copper Contributor
Hopefully so. I cleared cache, tried different/private browser/vpn (I DID panic when bad cert/malware warning bells went off when going to outlook.live via edge, then realized I forgot the .com :/)
I had things "manageable" yesterday, then famous last tweak put things back to only working when desktop software was open. When this happens, seems DESKTOP pulls in pop mail, then outlook.live and mobile sync with desktop. Very strange.
So, re-set up pop to forward to exchange account and disabled send/receive in group accounts (except one really squirrelly Gmail account sometimes behaving as IMAP instead of pop). Can only send from my default account, and it's all "on behalf of," but it's doable for the moment. (Seems less mail came through overnight, I'll have to check.)
Could be I start getting duplicates when exchange wakes up and also starts pulling pop for accounts set to leave mail on server for x days, whatever. I never checked for that correlation. Regardless, I'm likely bumping heads with whatever is happening with MS at the time.
I also noticed in desktop, my exchange account keeps bouncing back and forth between presenting as outlook_xxxxx... and the user-friendly email address removed for privacy reasons.
My desktop office 365 was updated 1/23, I think, about the time the web "unable to load" message resolved (and shortly thereafter hijacked my connected accounts).
Hopefully these details might benefit somebody else, but typing them out also helps organize my etch-a-sketch brain (instead of just shaking it clear and starting over 😵💫)
- Jan 27, 2024The page loaded for me tonight. 🙂
- TskwarekJan 28, 2024Copper ContributorSame for me. Shows how MS is just not aware of this site. We've all been complaining about this for months and now that they have fixed it, there isn't any notice to us that there was a problem or that they have fixed whatever the problem.
The next insane issue is why we continue to get MS notifications that are from an MS address that MS itself marks as invalid! Similar issues when we get MS alerts regarding suspicious activity and then it turns out that it is an MS server that our email addresses are synching with.