Forum Discussion
Jeffc19
Dec 26, 2023Copper Contributor
Outlook.com Sync email - Unable to load these settings. Please try again later.
For over a week, I have had the message "Unable to load these settings. Please try again later." in my "Sync email" settings in Outlook.com. Is anyone else having this issue? I see this was an is...
exaln
Jan 17, 2024Copper Contributor
I've been getting this error for more than three months. When I reach out to support, they acknowledge the situation and claim to be actively working on finding a solution. But after all this time, it does not seem convincing. I'm now starting to think that Microsoft can't fix this bug and chose to ignore it because it only affects a handful of people.
- Jan 26, 2024
It seems to have hit many people around the end of the year - that's when it hit me and when I started seeing a lot of reports here and in the Microsoft community (answers.microsoft.com). I reported it at that time.
For those that had it earlier, did you report it to outlook.com support?
- CaneRidge14151Jan 26, 2024Brass ContributorHi, Diane. Yes, I reported it to Microsoft support about four weeks ago, followed up with them just now and was informed that Tier 2 support has recently advised that this global issue is known, understood and that it is supposed to be resolved within four weeks from now and most likely much sooner. So, let's hope so! 🙂
- Nicknarney3Jan 22, 2024Copper Contributor
exaln Which is fine but I also get a daily e-mail telling me I don't have permissions for a connected account that I have tried to remove - at least stop sending these too !!!!
- tracy120552Jan 22, 2024Copper Contributor
I keep getting the same email every day...
Please update your credentials for the account mailto:email address removed for privacy reasons
It looks like we don't have permission to get email for mailto:email address removed for privacy reasonsAccount Status:The last successful sync was on 11/30/2023 9:29:42 AM UTC.How to Fix ItIf you're using the new Mail experience in Outlook.com:• On the toolbar, select the Settings icon, then select View all Outlook settings.- XeovarJan 25, 2024Copper Contributor
Same problem here.... For over a month it doesnt sync, sends mails to fix settings, and settings show error, try again.
- ______Jan 17, 2024Copper ContributorHey, I haven't made comments again until now just to see if Microsoft would do the right thing, nothing! They do monitor these commuties so I think you are right! I did find a comment from them somewhere but it was the same as you have stated! Mmmm I'm starting to look at other email options now. Also, thinking of removing my account from my PC, it can be done and if more people do this...........................................................