Forum Discussion
Jeffc19
Dec 26, 2023Copper Contributor
Outlook.com Sync email - Unable to load these settings. Please try again later.
For over a week, I have had the message "Unable to load these settings. Please try again later." in my "Sync email" settings in Outlook.com. Is anyone else having this issue? I see this was an is...
Dec 30, 2023
It's a bug that only affects users who have connected accounts. I asked my contacts in support about it but have not heard back yet - but have been recommending users contact outlook.com support to report it.
Log into Outlook.com on the web using a PC or Mac. If you log in from a mobile device, you need to use the desktop site.
Click the ? icon on the Help tab to open the Help menu.
Type a question. Scroll to the end of the research results and click Yes for Still need help?.
How to get support for Outlook.com
https://support.office.com/article/f5482a98-616c-4d44-b7c5-8aaaadf5c11a
Log into Outlook.com on the web using a PC or Mac. If you log in from a mobile device, you need to use the desktop site.
Click the ? icon on the Help tab to open the Help menu.
Type a question. Scroll to the end of the research results and click Yes for Still need help?.
How to get support for Outlook.com
https://support.office.com/article/f5482a98-616c-4d44-b7c5-8aaaadf5c11a
- CaneRidge14151Dec 30, 2023Brass Contributor
Ah, so I did that and this is what Microsoft Level 1 Support told me this afternoon after they were in communication with Level 2 Support: "...the page load error is a world wide issue and we are working on this issue to fix this issue." They also said: "Microsoft removed the ability to connect any other accounts to Outlook.com on May 10, 2021, but accounts connected before May 10, 2021, will continue to sync." Will wait and see if it starts working again. My guess is that eventually sync email is going to be completely removed from Outlook.com, that one will have to use the desktop app if one wants that function, though that seems counter-intuitive to the cloud movement.