Forum Discussion
Doug_Rousso
May 04, 2022Copper Contributor
outlook.com email account appears as "outlook_[long series of letters and numbers]@outlook.com
https://support.microsoft.com/en-us/office/outlook-com-email-account-appears-as-outlook-long-series-of-letters-and-numbers-outlook-com-in-outlook-for-windows-90ed7938-7f21-4cb5-a69d-a3b79ea4eafd ...
Doug_Rousso
May 04, 2022Copper Contributor
I sure have, and the screenshot is what I see after making the alias the primary and logging in using that primary.
I have not created an @live.com alias because I'm not offered that choice when creating alias, only outlook.com domain is offered to me on the create alias dialogs.
Adin_Calkic
May 04, 2022Iron Contributor
Hi Doug_Rousso ,
that is what I thought. If you have time and want, it would be good to see what would happen if you set new alias under outlook.com or live.
And while adding new primary address, delete the old one with the numbers if you see it.
- Doug_RoussoMay 04, 2022Copper ContributorI created a new alias, set it as primary and logged out and back in. That primary is correct and showing a valid email address. I'm locked out of changing primary alias identity for a week as a result of my troubleshooting.
- Fcollins72Dec 20, 2022Copper ContributorDoug - did you ever get this fixed? I am having the same problem :
Frank Collins <email address removed for privacy reasons>; on behalf of; Frank Collins <email address removed for privacy reasons>- Doug_RoussoDec 20, 2022Copper Contributor
Fcollins72 nope. Still fighting this tech nightmare