Forum Discussion
Outlook 365 email body/content not showing
Hi! Anyone experiencing the email content not showing up in the Outlook app?
- I don't know if any of you have tried this or not. Try opening your email on your smart phone or device. E-mails not seen on my desktop i can see on my smart phone. This is why i am on here looking for a solution. I get alot of e-mails that i can not see on my Windows 10 outlook, but i can see them on my smart phone. I am still waiting to find out what formatt these sender are useing. Maybe i am missing something in my settings of my outlook 365.
- I have the same problem on Windows 11. I have added my gmail and yahoo accounts. For some messages, content is not displayed. If this continues, I will have to discontinue using Outlook to access my email accounts.
- Ok here we are in Aug 2022 and still the problem persists. We are having reply content stripped out of some of our messages. We can see the full message if we read from our iPhone or iPad but not using our desktop Windows Outlook 365. This is impacting all three of us in the office. We have removed all add-ins, rebooted, and checked for updates with no success in eliminating the problem.
This strange Outlook issue began happening for me just this past Friday, 10-21-22. Some people I have sent an e-mail to send me a reply back to my gmail account. The entire reply - my original message plus whatever was added by the sender - appears on my Android phone, using the Gmail app: Message-A-on-Android-Phone.jpg
But when I look at this same reply using the Outlook desktop app (part of my Microsoft 365 installation) only the original message appears: Message-A-on-Outlook-Desktop.jpg
Whatever was added by the sender is not seen. It's not because the text has the same color as the page/background. IT'S JUST NOT THERE.
What is going on, and how can it possible still be happening after 17 months? Come on, Microsoft... PLEASE FIX THIS!
