Outlook 365 email body/content not showing

Ok here we are in Aug 2022 and still the problem persists. We are having reply content stripped out of some of our messages. We can see the full message if we read from our iPhone or iPad but not using our desktop Windows Outlook 365. This is impacting all three of us in the office. We have removed all add-ins, rebooted, and checked for updates with no success in eliminating the problem.