Forum Discussion
Outlook 2016 with MFA enabled MSA
- Mar 09, 2018
2fa Support for consumer accounts is new to outlook 2016 (should be available in updates this month), so if you need the app password now, you soon won’t. Gmail 2fa support is coming too - I thought in the same update, but haven’t tested it yet.
Yes I have created an app password and submitted that to outlook and it works. BUT outlook still asks for a password every few days (no not all the time, very random), I just hit the x to shut the dialog box and outlook continues to work. Very very annoying though, and should be easily fixed by Microsoft.
At present I am very reluctant to recommend MFA to clients based on my experience with outlook - works ok in all other areas.
Such behavior could be not MFA related at all...
Usually, I see Outlook asking randomly for passwords in case of connectivity problems.
Also, have you tried to create a new profile? And what about a different machine: does it happen anyway?
- Howard RandallMay 02, 2018Copper Contributor
Thank you Salvatore, I think you might be right. I ran the Microsoft Support and Recovery Assistant for Office 365 again and it appears to have fixed it - for the moment anyway. It has been a bit random so will wait before claiming total success but here is hoping.