Forum Discussion
Outlook 2016 with MFA enabled MSA
- Mar 09, 2018
2fa Support for consumer accounts is new to outlook 2016 (should be available in updates this month), so if you need the app password now, you soon won’t. Gmail 2fa support is coming too - I thought in the same update, but haven’t tested it yet.
I haven't checked the process "recently", but I have my MFA-protected outlook.com account running alongside my MFA-protected O365 account in Outlook with no issues. Have you tried new profile, or different machine?
- Andy BaerstMar 09, 2018Copper Contributor
Do you remember if, when you initially wired up the account into Outlook 2016, you used an App Password or were able to do it using actual 2-step methods (app notification, text message, code) for identity verification purposes?
- VasilMichevMar 10, 2018MVP
To be honest, I don't remember what I used, but I'd trust Diane's answer on this - she's the authority on anything Outlook related :)
- Mar 09, 2018
2fa Support for consumer accounts is new to outlook 2016 (should be available in updates this month), so if you need the app password now, you soon won’t. Gmail 2fa support is coming too - I thought in the same update, but haven’t tested it yet.
- Andy BaerstMar 11, 2018Copper Contributor
I'm going to go with this answer because this seems to be in line with my observations, but I have to say that Microsoft's documentation is all over the map on this topic. Here's a general one about adding additional accounts to Outlook. It makes a big point about "some" systems that require app passwords and specifically calls out Gmail and Yahoo, but completely leaves Outlook.com off the list even though your answer and my observation say that app passwords are required.
https://support.office.com/en-us/article/Add-an-email-account-to-Outlook-6e27792a-9267-4aa4-8bb6-c84ef146101b
and here's one that makes a big point about using app passwords for Outlook 2010 and earlier with Microsoft consumer account. They could have saved themselves some ink and just said "all version."
https://support.microsoft.com/en-us/help/12409/microsoft-account-app-passwords-two-step-verification
I don't mind a straight answer because I can make a decision, but endless trolling of documentation that never really gets to the point is frustrating.
I'll live with the app password requirement for now.
Thanks.