Forum Discussion
Outlook 2016 not opening Office 365 shared mailbox (as additional account) but OWA does
Hi, When I try to add a shared mailbox (created directly on O365) to my outlook account I get the following error "An encrypted connection to your mail server is unavailable" But, if I open t...
Seems it was only need to use upn and password to make it work (did'nt happen before), I tested with a recently migrated shared mailbox that was giving me same issue and after providing my upn\password 2 times in worked.
I'm addidn the log results, see below
Regards.
Logs are fine, it's normal for some of the autodiscover lookups to fail. And yes, there's small difference once the shared mailbox is migrated, but you got it working now :)
