Forum Discussion

Bronze Contributor

Mar 01, 2018

Solved

Outlook 2016 - save multiple attachments at once to network drive - not possible

Hi, For the last couple of weeks we've noticed that we no longer can save multiple attachments at once to our network drive from within Outlook 2016 (Windows). We started to notice the issue wi...

outlook for windows

Ricardo Viana
Mar 01, 2018
This is an Outlook known issue. You can check them all in here.

More specifically, this is the one you are talking about: https://support.office.com/en-ie/article/unable-to-save-all-attachments-to-a-shared-network-drive-4e9d1fd2-3a4b-4a22-acd0-2ff1217edd8c?ui=en-US&rs=en-IE&ad=IE

So, still no fix from Microsoft.

Dave Wilson

Copper Contributor

Sep 07, 2018

It is now Sept 7th and we are still experiencing this issue. What do I need to do to make this go away? I'm on Version 1803 (Build 9126.2275 Click-To-Run) .

Thanks.

Taylor Erickson
Copper Contributor
Sep 10, 2018
Check to make sure those impacted have their Office up to date. Our team had this issue prior to our current build of 1808 (10730.20088)

I have spoken to a M$ rep and they have said that this should be fixed now with the live build.
- Dave Wilson
  Copper Contributor
  Sep 17, 2018
  So, if we're running the Office 365 service, where does our Outlook update come from? I've tried running updates but I can't seem to get an update past 1803.
  - Ricardo Viana
    Copper Contributor
    Sep 17, 2018
    Hi Dave,
    
    This can be achieved with the following key. After you add the key you just need to look for updates again.
    
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\office\16.0\common\officeupdate
    
    Value name: updatebranch
    Value type: REG_SZ
    
    Set the value to:
    
    Insiderfast (Office Insider Fast)
    FirstReleaseCurrent (for First Release Branch/Office Insider Slow)
    Current (for Current)
    Validation (for First Release for Deferred Channel)
    Business (for Deferred Channel)