Forum Discussion
beker
Sep 20, 2021Brass Contributor
Outlook 2007 search on Windows 11 fails by returning no results
Since I upgraded to windows 11, Outlook no longer can search for text in messages. This was working on Windows 10 and Windows 8/7. This issue is causing me a headache, I had this issue when upgr...
- Sep 24, 2021
Hi, I finally fixed the problem on Windows 11 by simply going to:
Control Panel->Indexing Options->Modify->Unchecked "Microsoft Office Outlook"
Save everything and restart the Outlook.
Now I can search my mail box.
I thought keeping outlook checked is the right thing to do.
But Microsoft interface and docs, sometimes are not intuitive.
Hope this helps.
Paul_GB
Apr 01, 2022Copper Contributor
Orlando418a bit confused. Are you saying the beker fix (and my addition to it) is failing? I don't use Outlook's email, but the fix remains when I switch from calendar to tasks, contacts, etc. Please let us know how Diane's link works out.
Orlando418
Apr 03, 2022Copper Contributor
Good day
apologies for the confusion.
The suggestions by yourself and Beker both worked and continue to remain functional on my business computer which operates in the Windows10 environment, so that is all good. A million thanks.
My work-from-home computer operates under Windows 11. On this one, the fixes worked and continued to work whilst I remained in the search window. Once I went back into the Inbox or Calendar or Tasks etc then returned to Search, the search feature stopped working. On rechecking the settings, I noticed that the box for Outlook in the Control Panel\Indexing window reverted back to being checked again. The one under Tools/Options in Outlook remained unchecked. So the box in Indexing seems to revert back to it’s ‘default’ setting.
If I applied the fixes again, (yours and Bekers’) the search feature would work but the same cycle outlined above would repeat.
I also applied Diane's fix update but that made a slight difference as I have outlined in my response to her.
Headaches regarding this search saga Works in Windows 10 but not windows 11
Thanks
apologies for the confusion.
The suggestions by yourself and Beker both worked and continue to remain functional on my business computer which operates in the Windows10 environment, so that is all good. A million thanks.
My work-from-home computer operates under Windows 11. On this one, the fixes worked and continued to work whilst I remained in the search window. Once I went back into the Inbox or Calendar or Tasks etc then returned to Search, the search feature stopped working. On rechecking the settings, I noticed that the box for Outlook in the Control Panel\Indexing window reverted back to being checked again. The one under Tools/Options in Outlook remained unchecked. So the box in Indexing seems to revert back to it’s ‘default’ setting.
If I applied the fixes again, (yours and Bekers’) the search feature would work but the same cycle outlined above would repeat.
I also applied Diane's fix update but that made a slight difference as I have outlined in my response to her.
Headaches regarding this search saga Works in Windows 10 but not windows 11
Thanks
- HelpIfICanOct 02, 2022Copper ContributorMy message to Becker:
I could not get this to work, after removing both outlook and outlook 2007 outlook 2007 kept reassigning itself.
My solution was: (While in Outlook 2007)
From: Tools/instant search/search options/indexing
Then uncheck “Index messages in these files":
Im my case it was Personal Folders.
Also click on “when searching” show results from all folders
Hope this helps someone too. - Paul_GBApr 04, 2022Copper ContributorThat's great news. Whatever you do, don't search for answers 🙂
- Orlando418Apr 03, 2022Copper Contributorand I am not sure what happened, possibly the update from Diane on WIn 11 has enabled the settings suggested by beker and GB to remain stable
- Orlando418Apr 03, 2022Copper ContributorAnother development
I decided to import my outlook profile from my old home computer (which I had originally exported to a backup location as a pst file into a folder ready for importing).
THe import into windows 11 into outlook worked flawlessly and searching has returned to normal !!!!!
ANd on that note, I have had a total bellyful of outlook and it;'s godforsaken search beast !
Thanks to all for your input.
And i hope it doesn't collapse again when i go back to it later. - Orlando418Apr 03, 2022Copper ContributorThanks again for responding.
No,again, same problem despite modifying the pst entry
What i have found from playing around though, is that it searches properly the first time I do the search. After that the search works if i either type the FULL name of the sender, or through a wildcard search eg super* or the full name superannuation. However ti will not find *annuation or *annua*
So i have no idea what is happening.. I will have to run my searches with the above approach otherwise simply just log out and in again to do a search. absurd.
THis is why I loathe upgrading my windows platforms. All was working perfectly fine in windows 7 but that machine broke down and all machines including the replacement ones I bought came with windows 10 ( my business computer, where the outlook feature works) and the home computer with windows 11 where it doesn't work.
I could always upgrade to ms office 2021 or 365 but then I am not sure ow that will affect all my macros I have set up especially in ACCESS. And then that is another cost.
THanks again - Paul_GBApr 03, 2022Copper ContributorSo here's a funny thing, I just check my (Windows 11) control panel 'indexing options' and, like yours, my Outlook is checked again, yet my search in Outlook still works. It doesn't work the way it used to work, searching as I type, but it does work when I type a word, then click the Outlook magnifying glass search icon.
I had a vague recollection of one more thing I think I tried, and I'm wondering if it might be the key: In the control panel 'indexing options', under 'advanced', under 'file types', I unchecked 'pst'. Is yours checked? If so, give that a go.