Forum Discussion
Outlook 2007 search on Windows 11 fails by returning no results
Hi, I finally fixed the problem on Windows 11 by simply going to:
Control Panel->Indexing Options->Modify->Unchecked "Microsoft Office Outlook"
Save everything and restart the Outlook.
Now I can search my mail box.
I thought keeping outlook checked is the right thing to do.
But Microsoft interface and docs, sometimes are not intuitive.
Hope this helps.
Orlando418I had the exact same problem, where the check box reappeared. Unfortunately I can't remember how I finally got the unchecked to stick. I do remeber there being two places where you could turn off indexing, one in control panel as described by beker, the other in Outlook itself, under tools/options/preferences/search options. Give that a try to see if it resolves it.
Paul_GBThanks fro responding so promptly to my message
Fantastic !! yes that worked.
I unchecked the boxes in indexing options in Control panel and as you suggested also in Outlook's options . Restarted everything and the search feature now functions. This was causing problems since the upgrade as I'm running a business where a lot of emails come in and don;t always get categorised.
THanks again to you and Beker.
- to my dismay, it works repeatedly whilst I remain in the search window. However, once go move to calendar or to the inbox , then try searching again, I go back to the original problem where I have to reset the indexing process, log out of outlook, then log back in and then run the search. So it appears that the indexing resets to some sort of default every time i chnge from search to inbox or calendar. I will try the link provided by Diane and hopefully that resolves all this once and for all.
ThanksOrlando418a bit confused. Are you saying the beker fix (and my addition to it) is failing? I don't use Outlook's email, but the fix remains when I switch from calendar to tasks, contacts, etc. Please let us know how Diane's link works out.
- Good day
apologies for the confusion.
The suggestions by yourself and Beker both worked and continue to remain functional on my business computer which operates in the Windows10 environment, so that is all good. A million thanks.
My work-from-home computer operates under Windows 11. On this one, the fixes worked and continued to work whilst I remained in the search window. Once I went back into the Inbox or Calendar or Tasks etc then returned to Search, the search feature stopped working. On rechecking the settings, I noticed that the box for Outlook in the Control Panel\Indexing window reverted back to being checked again. The one under Tools/Options in Outlook remained unchecked. So the box in Indexing seems to revert back to it’s ‘default’ setting.
If I applied the fixes again, (yours and Bekers’) the search feature would work but the same cycle outlined above would repeat.
I also applied Diane's fix update but that made a slight difference as I have outlined in my response to her.
Headaches regarding this search saga Works in Windows 10 but not windows 11
Thanks
The fix is out - check for updates -
March 28, 2022—KB5011563 (OS Build 22000.593) Preview (microsoft.com)
- Hi DIane
thanks for providing that link. I am assuming that this fix addresses the above issues? I have been a little nervous applying fixes in the past in case they cause other problems, but I will apply it iand hopefully it does in fact correct the outlook search issue.
I notice on reading the info in the link that it states "Addresses an issue that affects searchindexer.exe and prevents Microsoft Outlook’s offline search from returning recent emails." so I guess it does.
I will try it and will see.
ThanksUnchecking everything everywhere and restarting OUTLOOK 2007 using the EXIT command fixed it! Orlando418
