Forum Discussion
Notifications Not responding
So this screenshot shows you the windows notifications, if you click the bell...you can see if Windows has notifications on and then the 2nd screenshot shows you the email when it arrives.
Outlook has 4 options for email delivery see 3rd screenshot) and I have display alert on, but all I get is the windows notification, which does not have an option to open the email. Desktop alert does not work for me, so if this is what you meant, not 100% sure if that's not working for just us or everyone.
The desktop alert is now hidden in the upper arrow of the system tray area(1st screenshot) but it doesn't open the email.
Thank you for this, but it does not appear to answer my question. Alerts in both Windows and Outlook appear to be configured. I have checked the various ones that you suggest and find that everything (apart from "change mouse") is set to on:
Looks like Outlook is "on" and this is what I have tried to explain all along - the notifications appear but they do not respond in the way they used to when clicked. Nothing happens when I click a notification (and not the "X"). Why would this functionality be removed?
Now for Windows notifications settings:
Looks like they are configured to be on and Outlook (classic) is also set to notify...
Finally, if we look at the Outlook (classic) settings, they look to be configured "sensibly":
I will try to elevate the Outlook notifications to "high" and see if that changes their behaviour. Otherwise I am at a loss.
Could there be some buried registry entry that has got corrupted by my very brief foray into "super duper new and unimproved Outlook" (whose functionality and visual properties I did not like when I played with it a few months ago)?
Any other thoughts on this will be appreciated.
Hi John, unfortunately I am not understanding. Some features of Outlook don't work for me, I tried desktop alerts and they don't work for me as they used to. Some times features missing are hard to troubleshoot. I will back out of this question so others can try to step in.
Thanks for your contributions. I am not sure what is hard to understand.
Old functionality was a click on the notification opened the associated incoming email. Very handy if you were expecting something or spotted a message that needed to be viewed/addressed immediately.
New, deprecated, functionality is nothing happens when you click on a notification - which, to my mind, makes the notification rather pointless.
I hope someone will jump in to assist as this change is rather unwelcome and I would love to know if it can be undone.
Enjoy your weekend when it comes.