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yong321's avatar
yong321
Copper Contributor
Feb 13, 2025

No "Add account" in View Settings ... Email account

I'm following this instruction

https://support.microsoft.com/en-us/office/add-or-manage-a-yahoo-email-account-in-outlook-ff76dd33-3127-42ac-b93f-1da2dc9054c7

to try adding my YahooMail account to Outlook but get stuck on Step 3. I login at outlook.live.com, with either Chrome or Edge. Go to View -> View settings -> Settings -> Account -> Email account. In the "Email account" pane on the right, I see my outlook email and a button labeled "Manage". I don't see "Add account" nor a plus sign. Going into "Manage", I see Subscriptions for Microsoft 365 and Copilot. How do I add another account? Any help will be appreciated!

8 Replies

  • hi Yong, online in Chrome or Edge is only for your outlook.com account.

    for Yahoo, you can add to New Outlook (search outlook in your windows search) or add to classic Outlook

     

    If you're trying to add Yahoo to New Outlook, open and go to the gears in the upper right corner and then look for "accounts" you can add your Yahoo directly.  

    For classic Outlook, go to File and add account. It will ask you to authenticate with Yahoo before adding.  

    I hope that helps, 

    Lisa

    • yong321's avatar
      yong321
      Copper Contributor

      Hi Lisa. I login from outlook.com and it redirects to outlook.live.com. They're the same.

      What you suggest is exactly what the document I followed says. My problem is that there's no "Add account" link, button, or text. Please see below. (The "Manage" button is for some kind of subscriptions.) Any idea?

       

      • LisaHendrickson's avatar
        LisaHendrickson
        Iron Contributor

        Hi again, I checked last night to make sure and the only doesn't allow you to add other email accounts, if you launch New Outlook from your computer it will allow it. 

        Also take note that your Outlook.com account has the numbers and letters on it, that's from a 2017 glitch so that's not a good login. (just a tip for you to know). 

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