Forum Discussion
New Outlook Randomly Assigning/Overriding Categories to Calendar Items
I use Categories to color code and organize my calendar. In the New Outlook, the system is randomly assigning categories to some of my calendar items.
For example, I have one item that has no category assigned, but now it uses my "Misc Meeting" category. Another one I'd already labeled with the "Analyst Team" category and now it's added "Phone Call" to the item (which is making the wrong color display).
In both of these examples, if I right click to access the categories and correct them (or even just "Clear all categories"), once I submit, after a few seconds the incorrect category labels and colors come back.
Help?
1 Reply
The first thing to try is disabling the “Suggested categories” or “Category predictions” feature if it appears in your settings. You can also switch temporarily to the Classic Outlook, update your categories there, and let them sync—this often stops the auto-assigning behavior. If the categories keep reappearing even after clearing them, it may be caused by a sync conflict with your mailbox (especially if you use Exchange or Microsoft 365). In that case, removing and re-adding your account in New Outlook or clearing the local Outlook data cache can help.
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