Forum Discussion

SamuelShehata's avatar
SamuelShehata
Copper Contributor
Aug 23, 2025

New Outlook not allowing moving mails from Gmail to other folders on exchange folders

I have a couple of Gmail accounts added to my Classic and New Outlook. On the classic outlook, if I want to move a Gmail email to a folder on the exchange account, I can do this. However, I can't do this on the New Outlook. Anyway, to work around this, or this is something yet to be introduced to the New Outlook? Thanks

3 Replies

  • New Outlook doesn't allow Gmail emails to be moved outside of the Gmail account, at least as far as I know. I just tried. It only finds subfolders of Gmail to move it to. 

  • New Outlook supports this as well, but for corporate Exchange Online accounts this must be enabled first via a OWA Mailbox Policy.

    Your Exchange admin can allow this by modifying the policy which applies to your mailbox in the following way;

    Set-OwaMailboxPolicy -Identity OwaMailboxPolicy-Default -ItemsToOtherAccountsEnabled $true

     

Resources