Forum Discussion

Taz_Terry's avatar
Taz_Terry
Copper Contributor
May 22, 2023

New Outlook Issues

Hello,   Two features of outlook got removed in the new version of outlook. Could you please actively consider bringing those features back to it?   Recall Emails. Recall Emails sometimes allow...
outlook for windows
gacoon's avatar
gacoon
Brass Contributor
Dec 09, 2023
Why change it if its not broken? What is the end goal of the new system?
SaliesBuzz's avatar
SaliesBuzz
Copper Contributor
Jan 17, 2024

"New" Outlook is a disaster. It trashed all my email accounts (6 IMAP accounts), and requires all the account settings to be re-entered. Worse still, it will not let you enter the IMAP settings as, when you enter anything other than port 993 it removes the server address and password. Any attempt to re-enter the correct details locks you in a mortal embrace that you cannot get out of.

Untested garbage that is best left alone. I cannot comment on the functionality as I was able to revert to Outlook 365 by creating a Gmail profile, which it did let me do, and then hitting the "Go Back" option on the top right, ie unslide the "try New Outlook" option. Fortunately all my email accounts were present and correct in the "Old" Outlook.

I am posting this in the hope that it may help someone who finds themselves in the same hole I was in!

In short, leave well alone!

  • brianbir570A's avatar
    brianbir570A
    Copper Contributor
    Jan 20, 2024

    SaliesBuzz I found it unusable.  Was able to schedule a message (liked it's part of the send button) but could not verify it was there as no outbox folder . Also I like to use Outlook offline when traveling, write a bunch of emails out a ahead of time. New Outlook is clearly not designed for the business power user... It is a basic webapp, Very confusing forced transition that will be a nightmare for the helpdesk in any corporate environment, NOT READY FOR BETA!!! 

    • Teresa_Cyrus's avatar
      Teresa_Cyrus
      MVP
      Jan 20, 2024

      Hi brianbir570A,

       

      Here's an update on the features you mentioned:

       

      • Microsoft saves the scheduled emails in the Draft folder to reduce the number of folders.
      • The good news is the offline support is set to roll out in January 2024. I am looking forward to this feature as well. 
      • Starting March 2024, you'll be able to choose exactly how many days' worth of emails and attachments you want to download to your mobile device so you can always access them even when offline. (I hope I have this feature before I travel in mid-March.)

      I hope this helps!

       

      /Teresa

      #traccreations4e 1/20/2024