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Rockeye12's avatar
Rockeye12
Brass Contributor
Mar 19, 2025

"New" Outlook is not great

I was forced to switch to the new version of Outlook.  I have to have it for my job so I have no choice.  So many things wrong when compared to the classic version.  You would think that MS would migrate all the settings, views, etc. to the new version.  But they didn't.  

-Event/reminder snooze options - now limited to two hours?  Now I get reminders every two hours for something I need to snooze for days or weeks like I was able to before.  

-Contact views - can't view my contacts in the classic table format where I can filter/sort by company name or last name, etc.  

-Spell check now cleared by left mouse click instead of the usual right click like all other apps have.  

-No longer can select multiple email attachments like the classic version

-Email folders cannot be sorted anymore

Again...love Outlook but this new version is not a winner.  MS...please bring back all the classic options!

13 Replies

  • CECR1998's avatar
    CECR1998
    Copper Contributor

    I will pass on that since I like the old version better.

  • You’re absolutely right. But once you start using the New Outlook, you’ll likely prefer it over the Classic version. While the Classic Outlook has many features, not all of them are truly useful. The New Outlook focuses on the essential tools that users actually need, making it more efficient and user-friendly.

    • Paul_F's avatar
      Paul_F
      Copper Contributor

      I don't object to the New Outlook; I object to the lack of a conversion facility to move my "old" Outlook data to the new Outlook. Even if the New Outlook has better features, I cannot abandon many years of message history, contacts, etc. Microsoft is negligent in its failure to provide a migration facility from the "old" pst file to a "new" file which retains the accounts, contacts, folders, messages, etc. If there is   such a conversion program, please let me know.

      • LisaHendrickson's avatar
        LisaHendrickson
        Iron Contributor


        Paul_F​ I have been thinking about how to "migrate" PST to a server so you can view it all in New Outlook. Typically it's a manual import/export. I am hoping MS puts in a "Migrate button" in Classic or New Outlook and it configures for you. Once you move to Exchange business or Outlook.com, no PST needed then and everything sings much better. PST is not ready yet for fulltime use. 

         

        Give feedback if you like! I'm doing it for some important tech issues I'm finding https://feedbackportal.microsoft.com/feedback/forum/89a8afa3-2e1c-ec11-b6e7-0022481f8472

  • Paul_F's avatar
    Paul_F
    Copper Contributor

    Transition to the New Outlook is worthless. It loses ALL accounts, settings, folders, etc. I wanted only a new program that continued to work with my existing Outlook Database (.pst) I cannot go to a new program if it forces me to lose my history and start from scratch. The user should be warned that selecting the New Outlook option in the old Outlook will delete everything!

  • nicks04's avatar
    nicks04
    Iron Contributor

    I agree. Previous version of outlook was way better than this one. 

  • Here is a feedback page, you can write up feedback for each issue. 

    https://feedbackportal.microsoft.com/feedback/forum/89a8afa3-2e1c-ec11-b6e7-0022481f8472

  • Hi Rockeye12,

    Microsoft is rebuilding New Outlook from scratch. Based on feature prioritization and new technology for the next generation, it will not include all classic features. 

    I have the Business Standard subscription.

     

    To see the complete list of Classic vs New Outlook Feature Comparison based on feature availability, upcoming, investigating, and unsupported, click here

    Also, I have a video playlist to assist with your New Outlook experience.
     https://www.youtube.com/@traccreations4e 

    If this information is helpful, mark it as the best response to assist others with the same question.

    #traccreations4e-r25 4/21/2025

     

     

    • Ivaneck's avatar
      Ivaneck
      Brass Contributor

      Microsoft, that experience maker. Those shoehorned “experiences” that intend to dictate “how we work today”.

      Apparently, Microsoft wants us to work like newbies because it thinks we're not worth much more. It should open a toy shop and leave the software market.

    • res04823's avatar
      res04823
      Copper Contributor

      Why rebuild something which didn't need to be rebuilt in the first place? The new outlook is a joke; MS took away basic settings and options and made it look like a personal email platform rather than a professional version.  There are likely far more important MS issues which needed to be addressed rather than the email platform which worked just fine. 

    • cazza's avatar
      cazza
      Copper Contributor

      Why are the feedback links all dead to me for this topic?  

       

      Something's missing...
      It seems the page you're looking for doesn't exist, or you don't have permission to view it.
      Error code: N/A
      Tracking ID: N/A

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