Forum Discussion
New Outlook doesn't show my name in sent emails, only my email address (IMAP account)
Hello all, Just that problem. When I send emails through the new outlook the recipient sees my email address where it should be my name in the sender field. This is an IMAP account. I've sear...
Hi DiegoPabon
I am an independent advisor answering questions about New Outlook for Windows.
I have multiple accounts in New Outlook. While composing a message, the full email address appears in the "From" line to different email accounts. I suspect many users complained about using the wrong email address.
I tested, and it confirmed when I sent an email to another account, the Recipient name appeared.
Try it to confirm.
If you find this information helpful, please mark it as the best response, which will assist others with the same question.
/Teresa
#traccreations4e
New Outlook is definitely to blame. I have noticed that when you create an "account" in your email app for Mail and the old Outlook, you append a name in a field that asks who you want the email to be sent by. New Outlook does not have this field. I would guess that there is data attached to the email to say who is the sender that is entered in this field, and thus, new Outlook is sending this information blank.... so the apps on the reader's end is just placing the email in instead. Reminds me of email apps in the '90s. Not entirely surprised Microsoft would miss this.