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Rory1707's avatar
Rory1707
Copper Contributor
Jan 18, 2024

New Outlook Deleting/Not Recognising Hyperlinks (Bentley project wise)

New outlook does not seem able to parse project wise links which start with PW://. But not only that it doesn't recognise them as links at all. Emails received with PW:// links are simply ignored and...
Outlook for Mac
outlook for windows
Martin_X_Ericsson's avatar
Martin_X_Ericsson
Copper Contributor
Jan 24, 2024

Rory1707 

We are experiencing the same thing with regular http links sent in clear text. In Classic Outlook these were treated and highlighted as links. Switching over to New Outlook these links are just treated as plain text.

I cant find anything on this if it is a bug or just a change in the behavior of the Client since its now a PWA app.

  • Rory1707's avatar
    Rory1707
    Copper Contributor
    Sep 20, 2024

    Martin_X_Ericsson 

    Still got the same issue. 

     

    Like many Microsoft and outlook issues over the years, completely inexplicable.

     

    Now having to choose between having a combined calendar in the sidebar in new outlook or having links to a business critical application work in old outlook. 

    • Martin_X_Ericsson's avatar
      Martin_X_Ericsson
      Copper Contributor
      Sep 20, 2024

      Rory1707 

      Just got it working by doing the following:

      1. Revert back to classic
      2. Go to Outlook Advanced settings: File-->Options-->Advanced-->

      Here I just changed from default browser to Edge and saved.

      3.Switched over to New Outlook and links started to render ok as clickable.

      Hope it helps

       

      • EN's avatar
        EN
        Copper Contributor
        Dec 13, 2024

        Still not working - All ProjectWise links are displayed as a plain text - any other ideas ?😞

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