Forum Discussion
My outlook keep prompting to enter password
My outlook app keep prompting me to enter password and I wasn't able to make it work. I tried everything I found on the Microsoft forum but it wasn't successful. I also connect with the Microsoft Tech team for help but the problem still exist. Here are what I did to solve it but it still didn't work.
1. repair Microsoft Office
2. Change password
5. I also tried uninstall and reinstall Microsoft Office and other suggestions on the web.
Hi Helen_Hoang,
if you have tried all the troubleshouting steps that you mentioned, you can try the following:
- Delete stored passwords associated with Outlook/MS Office in Credential Manager:
With Outlook closed down, open Credential Manager in Windows, and delete all the stored passwords associated with Outlook/MS Office.Outlook prompts for credentials - Outlook | Microsoft Learn
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Kindest regards,
Leon Pavesic
(LinkedIn)- Hi Helen_Hoang,
Please check this article:
https://learn.microsoft.com/en-gb/microsoft-365/troubleshoot/authentication/automatic-authentication-failsDid nothing. MathieuVandenHautte
