Forum Discussion
Helen_Hoang
Dec 02, 2023Copper Contributor
My outlook keep prompting to enter password
My outlook app keep prompting me to enter password and I wasn't able to make it work. I tried everything I found on the Microsoft forum but it wasn't successful. I also connect with the Microsoft Tec...
LeonPavesic
Dec 04, 2023Silver Contributor
Hi Helen_Hoang,
if you have tried all the troubleshouting steps that you mentioned, you can try the following:
- Delete stored passwords associated with Outlook/MS Office in Credential Manager:
With Outlook closed down, open Credential Manager in Windows, and delete all the stored passwords associated with Outlook/MS Office.
Outlook prompts for credentials - Outlook | Microsoft Learn
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Leon Pavesic
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