Forum Discussion
siva N
Aug 12, 2017Copper Contributor
Multiple old emails are downloading again automatically in outlook
I received porblem from my client ,She accessing her emails in outlook 2013 app and the account type is pop3.Whennver she open the outlook, the old emails which means the readed emails are downloadin...
Sonia Cuff
Sep 06, 2017Iron Contributor
By "reconfigure user outlook profile" did you make a brand new profile for her?
What is the email system that Outlook is connecting to?
This kind of sync issue is often due to a corrupt message in the Pop mailbox. Can she access the mailfile another way (eg web browser login to the mailbox) and delete a few of the oldest emails that are duplicating?
What is the email system that Outlook is connecting to?
This kind of sync issue is often due to a corrupt message in the Pop mailbox. Can she access the mailfile another way (eg web browser login to the mailbox) and delete a few of the oldest emails that are duplicating?