Forum Discussion
Microsoft 365 Business Basic in New Outlook
Apparently, it is not possible to add accounts with a Microsoft 365 Business Basic license to the new Outlook for Windows. Will this option become available in the future, or does it mean that users ...
When Microsoft make announcements it's a shame they don't give the version number so it's easier to check if a feature should work.
Just upgraded to Microsoft® Outlook® for Microsoft 365 MSO (Version 2402 Build 16.0.17328.20004) 64-bit and it still doesn't work with Business Basic accounts.
- You have Microsoft Outlook Version 1.2024.214.400 (Production).
Client Version is 20240209002.21 .
Still doesn't work.OK, so it works now for Microsoft Outlook Version 1.2024.214.400 (Production), Client Version is 20240209002.21. As discussed here https://techcommunity.microsoft.com/t5/outlook-blog/how-licensing-works-for-work-and-school-accounts-in-the-new/ba-p/4047361, you have to mark your Microsoft 365 Family account as the primary account in the new Outlook. After this is done, you can add your Business Basic account.
- Where are you getting that version number from. Mine says "Microsoft® Outlook® for Microsoft 365 MSO (Version 2402 Build 16.0.17328.20124) 64-bit". That version/build number looks quite different from yours.
- It'd be helpful if someone (Microsoft) could confirm the version number of Outlook that is needed to access Business Basic accounts.
