Forum Discussion
Microsoft 365 Business Basic in New Outlook
Apparently, it is not possible to add accounts with a Microsoft 365 Business Basic license to the new Outlook for Windows. Will this option become available in the future, or does it mean that users ...
FWIW, I just got confirmation from Microsoft Support that they are not permitting cheaper paid email accounts on new Outlook. No reason was given. My colleagues and I have put in a feedback request here: https://feedbackportal.microsoft.com/feedback/idea/2f7925cb-3a80-ee11-a81c-000d3ae46fcb - anyone encountering this problem should consider upvoting that item.
GlenB that's crazy! I have multiple Microsoft 365 Business Basic accounts and Microsoft 365 Family (as well as Microsoft developer subscriptions) but can't use the new outlook with the Business Basic accounts.
That makes no sense.