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Mark as read for all members of group
We have a sales group that receives 1000+ emails on a daily basis. They are all in an outlook email group so they all get these emails. The issue comes down to them having to all individually check t...
- By group do you mean an Microsoft 365 Group, or something like a shared mailbox? Per-user status cannot be overridden afaik, but you can use some other visual clues such as flagging the message or stamping a category/label on it. Sadly, those are not supported in a Group mailbox, only in shared ones. Another option is to simply send a "dummy" reply/forward to have the visual indicator on it.
Unfortunately, this is not possible using vanilla Outlook and 365 Groups, but we offer both an add-in and a browser extension for Outlook that among other things tracks if emails are resolved with an open/closed status and synchronizes categories with your whole team. If you're interested, you can learn more at https://sbx.tools/