Forum Discussion
TomGignac
Feb 12, 2025Copper Contributor
Mailbox Names Missing in Favorites Section - Outlook LTSC 2024
Hello, I’m experiencing an issue with Outlook LTSC 2024 where mailbox names are missing in the Favorites section of the folder pane. When I add a folder (e.g., the Inbox) from a shared mailbox to my...
- Feb 12, 2025
It sounds like you are experiencing the same behavior as I did with the recent Microsoft 365 Business Standard account update. A Favorite folder will display the proper email address only when two folders from different accounts are added to the Favorite pane.
You can check out this video: https://youtu.be/vJZhy-hqS5A?si=dZZx7xT3QlKaYzR1
2/12/2025 #traccreations4e
LisaHendrickson
Feb 13, 2025Iron Contributor
I usually setup Exchange with cached mode on, did you try a new profile with it on? I noticed you said off.